Step 1 - Consider resolving issues with your IT Support providerStep 2 - Look to the FutureStep 3 - Map out the required IT servicesStep 4 - Build the Request for ProposalStep 5 - Find a suitable list of IT Support providersStep 6 - Collate, compare and questionStep 7 - Request modifications to proposalsStep 8 - Final review of proposalsStep 9 - Review contract and award10

Step 6 - Collate, Compare and Question

The request for Proposals have been sent out to your IT Support provider shortlist, and they'll soon be coming back with their proposals. The good news is that because the ground work has been done, the proposals should all be quoting on the pretty much the same solution set, and can be easily compared.

Imagine going out to 5 MSPs and asking for proposals to manage your IT operations without any forward planning. They're all going to have to come in and run an audit, they'll all potentially have different ideas on what services you should use, and you'll get 5 very different proposals with different pricing. That makes it incredibly difficult to compare offerings, and it's not a situation you want to find yourself in.

Now it's time to go through each proposal in detail, and question anything that is ambiguous, or does not meet your requirements. At this stage it's a good idea to have a spreadsheet to compare responses for each provider side by side, and flag anything critical that does not meet your expectations.

The Next Step: Request Modifications to Proposals...



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